FAQ
Apparel Printing
Got questions? We’ve got the answers! We want to give you the lowdown on everything from custom designs to turnaround times. We like to keep things easy and straightforward, so you’ll find all the basics covered.
If you still need more info, don’t hesitate to reach out. We’re always here to help and keep things running smoothly!
Shipping costs vary depending on the size of your order and where it’s headed. We offer standard and expedited shipping options, so you can choose what works best for your schedule. We’ll provide you with shipping details and costs at checkout.
We take pride in our quality, but we understand things happen. If there’s a problem with your order, reach out within 30 days, and we’ll work with you to sort it out. Returns, exchanges, and refunds are handled on a case-by-case basis to make sure we find the best solution for you.
Yes, we ship internationally! Orders outside the U.S. may have longer shipping times and additional costs, but we’ll make sure everything gets to you safely. Just let us know where it’s going, and we’ll handle the rest.
We work with a range of top-quality brands, offering everything from t-shirts and hoodies to hats and jackets. If you’ve got a specific brand or style in mind, just let us know! We’re all about making sure you get exactly what you’re looking for.
Yes, we can match your design’s colors! Just share the color details, and we’ll make sure everything comes out looking sharp. We use Pantone or other color matching systems to ensure your design is spot-on.
You bet! If you don’t have artwork ready to go, our creative team is here to help. Whether you need a fresh design or just want to fine-tune something, we’ll work with you to bring your idea to the next level.
We accept most file formats, including AI, EPS, PDF, and high-resolution PNG or JPEG. Not sure if your file will work? No problem, just send it over and we’ll handle the rest!
Order Questions
Curious about your order? No problem! We’re here to answer any questions you have, whether it’s tracking, updates, or making changes. Our goal is to keep things simple and make sure you’re always in the know.
If anything comes up or you need help, don’t hesitate to reach out.
Other Questions
Here are some other common questions people ask us.
If you still don’t see what you need, feel free to reach out anytime!
At Native Sons, we keep things flexible for all kinds of projects. For most custom screen printing, the minimum order is 12 pieces, but we’re happy to work with you on finding the right solution for your needs. Whether you need a small run or a big batch, we’ve got you covered
Most orders are completed within 10-14 business days, but if you’re in a rush, just let us know. We offer expedited services to help meet those tight deadlines without sacrificing quality
We specialize in a range of techniques to make your designs pop, including screen printing, embroidery, and digital printing. Whether you’re after vibrant colors, detailed embroidery, or specialty inks like glitter and foil, we’ve got the tools to turn your vision into reality.
Absolutely! With a production capacity of up to 350,000 prints per week, we’ve got the space and the experience to handle even the biggest orders. No matter the size, we’ll make sure your order is top-notch and delivered on time.
Yes! If sustainability is important to you, we offer eco-friendly materials like recycled polyester and water-based inks, so you can feel good about your custom gear. Let’s chat about how we can make your project both stylish and green.
Of course! We want to make sure everything looks perfect. You’ll receive a digital proof before we go to print, giving you the chance to make sure your design is exactly how you want it. We don’t print until you’re happy!
Yep. At Native Sons, we don’t just stop at printing. We offer packaging, labeling, bagging, and shipping services to make sure your order is ready to go, whether it’s headed to one location or many. We’ve got your logistics covered, so you can focus on your brand.
